Terms & Conditions

1. Introduction

Welcome to www.wingsnmore.co.uk (the “Website”), operated by Wings’N More (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using this Website.

If you do not agree to these Terms, you must stop using the Website immediately.

2. About Us

Wings’N More is a fast food restaurant business operating from multiple locations across the North East of England, including:

  • Newcastle upon Tyne — Percy Street, NE1 4PW
  • Durham — 10 Beech Road, DH1 5JE
  • Sunderland — 28A Beachville Street, SR4 7NA

For general enquiries, please contact us via the Website or visit us at any of our restaurant locations.

3. Use of the Website

3.1 Permitted Use

You may use this Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates any applicable local, national or international law or regulation
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Attempt to gain unauthorised access to any part of the Website or its related systems
  • Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful
  • Use automated tools to scrape, crawl or copy content from this Website without our prior written consent

3.2 Account Registration

Where our Website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

4. Online Ordering

4.1 Placing an Order

When you place an order through the Website, you are making an offer to purchase the products described. All orders are subject to acceptance by us and availability of products.

4.2 Pricing

All prices displayed on the Website are inclusive of VAT where applicable. We reserve the right to change prices at any time. The price applicable to your order will be the price displayed at the time you place your order.

Prices on this Website may differ from prices listed on third-party delivery platforms (such as Uber Eats, Deliveroo, and Just Eat). The Website price will apply to orders placed directly through www.wingsnmore.co.uk.

4.3 Payment

Payment is required at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All payment transactions are processed securely.

4.4 Order Confirmation

Once your order is placed and payment is confirmed, you will receive an order confirmation. This confirmation does not constitute our acceptance of your order — acceptance occurs when we begin preparing your order.

4.5 Cancellations & Refunds

Due to the perishable nature of food products, cancellations may not be possible once your order has entered preparation. If you have a concern about your order, please contact us as soon as possible. We will handle all refund requests in accordance with your statutory rights under the Consumer Rights Act 2015.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Wings’N More or its licensors and is protected by UK and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written permission.

6. Third-Party Links & Platforms

Our Website may contain links to third-party websites or services including Uber Eats, Deliveroo, and Just Eat. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Your use of any third-party platform is subject to that platform’s own terms and conditions and privacy policy.

7. Privacy & Cookies

Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal data when you use our Website. By using the Website, you consent to the processing of your data as described in our Privacy Policy.

Our Cookie Policy explains how we use cookies and similar tracking technologies on our Website. You can manage your cookie preferences at any time through your browser settings.

Both policies are available on our Website at www.wingsnmore.co.uk.

8. Disclaimers

8.1 Allergen Information

Our menu items may contain or come into contact with allergens including but not limited to gluten, milk, eggs, nuts, soya, celery, mustard, sesame, fish, crustaceans, molluscs, lupin, and sulphur dioxide. While we take all reasonable steps to prevent cross-contamination, we cannot guarantee that any item is completely free from allergens.

If you have a food allergy or intolerance, please speak to a member of staff before ordering. Wings’N More accepts no liability for adverse reactions resulting from failure to notify us of dietary requirements.

8.2 Website Availability

We do not guarantee that the Website will be available at all times or that it will be free from errors or interruptions. We may suspend or withdraw the Website at any time without notice.

8.3 Accuracy of Information

We endeavour to ensure that information on the Website is accurate and up to date. However, we make no representations or warranties as to the accuracy, completeness, or timeliness of the information. Menu items, prices, and availability are subject to change without notice.

9. Limitation of Liability

To the fullest extent permitted by law, Wings’N More shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or the products purchased through it.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

Our total liability to you in respect of any claim arising from these Terms shall not exceed the value of the order to which the claim relates.

10. Governing Law

These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The most current version will always be available on our Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Website: www.wingsnmore.co.uk
  • Newcastle: Percy Street, NE1 4PW
  • Durham: 10 Beech Road, DH1 5JE
  • Sunderland: 28A Beachville Street, SR4 7NA